CS Agent- Call Team

Location Malaysia
Job reference 161047
Salary 0.0

CS Agent- Call Team


Responsibilities:
  • To attend/answer inbound calls from customers, identify their technical, billing and product issues on product and assist them to solve the problems by providing the right solution/troubleshooting.
  • Identify and assess customers’ needs to achieve satisfaction.
  • Provide accurate, valid and complete information by using the right methods/tools.