Customer Service Executive (CSE) – (Inbound Voice) - Batch 18

Location Kuala Lumpur
Job reference 161179
Salary 0.0
Customer Service Executive (CSE) 

Basic Salary starting from RM1850
Preferably with Email handling experience
Working Hours Rotational Shift : 5 day week + 1 off day + 1 rest day (scheduled)
 

WhatsApp Ruben https://wa.me/60173670429 OR email your resume to [email protected] 


1) EPF & SOCSO
2) Annual & Emergency Leave
3) Medical Coverage

Responsibilities:
  • To review, identify and implement ideas for process improvement to achieve customer
  • satisfaction
  • Prepare scheduled reports
  • Perform administrative related task, including working and liaising with Admin and IT department
  • Support ad-hoc campaign when required
  • Support roadshows when required, might need to travel

Requirements:
  • Degree holder in any field or Diploma holders with minimum 2 years working experience in Sales & Service industry, preferably in telecommunication/ mobile related industry.
  • Excellent communication skills (both written and verbal) with ability to speak clearly in English and Bahasa Malaysia.
  • Ability to speak and write in Mandarin will be added advantage.
  • Computer literate with ability to toggle multiple applications and knowledge of MS Office applications.
  • Fresh graduate is encouraged to apply