Key Account Manager

Location Malaysia
Job reference 159472
Salary 0.0

Key Account Manager

Location: Kuala Lumpur


The main objective of this position is to maintain and build long-term relationships with stores in the region and ensure quality consistency across each individual location.
Coordinate marketing activities, marketing research, and brand and intellectual property management. This position is responsible for facilitating the delivery of  strategic goals through:
Planning and implementing brand and communication strategies;
Overseeing the implementation of all communication and brand materials;
Supervising the team and evaluating performance; and,
Delivering hands on in the area of brand and communication as needed.


This position will report to the Japan Overseas Department and assist in team activities including but not limited to:


  • Retail sales reporting and analysis;

  • Consumer and market research project execution and analysisReview sales forecasts; and,

  • Coordinate meetings and arrange samples.

    Participate in Expositions related to the Pet Food Industry

  • Preparation of long-term brand plans and marketing presentations.

  • Development and execution of marketing plans with the Headquarters.

  • Keep full and proper books of account and records, submit sales reports regularly according the timelines of the Headquarters.

  • Regular evaluation of market and consumer trends.

  • Increase standards of customer service.

    Provide training and development for staff.

  • Communicate with clients on a regular basis.

  • Ensure quality consistency across the region.

  • Maximize sales and profitability in the region.

  • Set and meet sales targets for individual locations.


  • Strong work ethic, high energy level, interpersonal skills, motivation and enthusiasm.

  • Excellent communication skills and strong commitment.

  • At least 3+ years of experience in retail sales.

  • Experience in pet food or fast-moving consumer goods (FMCG) industry is a plus.

  • Willing to travel up to 75 percent of the time.

  • Experience in dealing with distributors.

  • The ability to work independently is essential.

  • Bachelor’s degree is required. Business degree is a plus.

  • Capable to maintain a clean work atmosphere anytime.


  • Full-time position.

  • Basic business English (Speaking and Writing). Sometimes will require intermediate level (Speaking and Writing).