Operations Manager

Location Kowloon, Kowloon City
Job reference 159772

Operations Manager

Location: Based in Malaysia



  • In charge of delivery operations regarding fleet recruitment, performance & infrastructure and live operations;
  • Continuously improve the structure of the local team and manage it for maximal cooperation and productivity;
  • Analyze, optimize and develop process flows, SOPs and operations tools;
  • Monitor KPIs and achieve the targets set for operations team;
  • Align with regional team on best practices and product roll-outs;
  • Work closely with business partner counterpart and project team in improving the current setup and developing new ideas for further improvement.
  • Perform ad-hoc duties assigned by management.


Job Requirements:


  • Bachelor' Degree preferred, Start-up experience is a plus;
  • Experience in logistics (especially in on-demand delivery), performance improvement and strong abilities to develop strategies;
  • At least 7 years of relevant experience;
  • Can work under pressure and irregular time;
  • Assertive, hands-on, dynamic and with a strong drive;
  • Good analytical skills, good interpersonal abilities, sharp critical thinking and methodical;
  • Self-motivated with the ability to motivate the teams;
  • Excellent knowledge in Microsoft Excel;
  • Excellent command in English (Chinese is a plus)
  • Immediately available is highly preferred.
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