Operations Specialist

Location Petaling Jaya
Job reference 159400
Salary 3500.0

Operations Specialist

Location: Petaling Jaya

The Core Objectives:

  • You are responsible for tracking, analyzing, and presenting data, as well as monitoring the safety KPIs in Malaysia to benchmark our safety performance and standards.

  • You will support the team in the operationalization of new technological and product developments that are rolled out to enhance the safety of our users - from drivers to passengers, merchants to eaters.

  • You will support the team’s strategic projects and partnerships that are aimed to develop early preventive measures to improve our safety standards and shape the overall safety culture of the community.

  • You will work cross-functionally and understand the country’s business objectives to provide customized safety advisory and solutions, with the ultimate goal of steering leadership and management teams along with the organization’s safety mission and principles.


Essential Experience / Criteria:

  • Minimally bachelor's degree - 5+ years of experience.

  • An analytical mindset to identify and critically analyze quantitative and qualitative patterns that are associated with safety trends.

  • The ability to present data comprehensively and accurately, with the drive to execute on actionable findings.

  • The breadth of thought to develop a variety of complex policies and procedures with minimal guidance to prevent and mitigate safety risks.

  • Excellent problem solving/decision making, communication, and interpersonal skills.

  • Strong judgment and moral compass.

  • The flexibility to work cross-functionally, independently, or virtually in a minimally structured and fast-paced environment.

  • Self-motivated to manage multiple tasks simultaneously and to meet deadlines.

  • Outstanding spoken and written communication skills.


Desirable Experience / Criteria:

  • Strong command of Excel

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