Customer Engineer
Salary: RM5,000
Job Responsibilities
Queries on Alibaba Cloud products, solutions, and architectures.
Recommendations on how to use and configure Alibaba Cloud products
Technical issues and fault diagnosis of Alibaba Cloud products
Troubleshooting problems with Alibaba Cloud APIs and SDKs
Troubleshooting operations or system problems related to Alibaba Cloud resources
Alibaba Cloud console or official Alibaba Cloud tools
Financial affairs and account contract problems related to Alibaba Cloud
Third-party software configuration guidance and troubleshooting related to Alibaba Cloud products
Requirements
Computer or related major, at least 2-3 year AND 2-6 year of system operation and maintenance experience, familiar with application system anomaly investigation and diagnosis.
Master at least 1 scripting language, be familiar with Unix or Linux operations, analyse problems from the user's perspective, and refine requirements
Service consciousness, sense of responsibility, communication ability and learning ability
Able to calmly face the support work of high voltage and high frequency.
Excellent English ability, can be used as working language
Apply on website or email Vimal: [email protected]
